Phil Spencer, property expert, announces RPS Estate Agents as award winners at the 2015 Estate Agency awards. RPS received the top Gold Award in the Southern category for best Estate Agency,
Phil Spencer, who has hosted the ESTAS every year since their inception in 2003 said:
“The ESTAS are about making people happy, putting a smile on their face and making a genuine difference to peoples’ lives. An agent’s role is about guiding people through one of the most stressful times in their lives and that’s not an easy job. The ESTAS help agencies to focus on customer service levels and that’s why firms keep coming back year after year”.
Estate & letting agents were shortlisted in 18 regions around the UK. National Grand Prix Awards were also announced for the Best Single Agent Office in sales and lettings.
Simon Brown who owns the ESTAS said “The ESTAS are special because shortlisted and winning firms are selected purely on the service they deliver to their clients. In fact just taking part shows an agent’s commitment to their customers and to be shortlisted is a great achievement in itself. For the winners this is the highest accolade they can receive in the industry.”
Mark Rowe, managing director of RPS Estate Agents said “We are absolutely thrilled to be recognised at the ESTAS. It means so much to us as we know it’s our customers who have judged our performance. We take our levels of customer service very seriously because we know clients have a choice. We have always been very proud of the personal service and this proves we are delivering what we promise.”
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